Dr Rachel Moss – Riverside Women’s Healthcare

Private Service

RIVERSIDE WOMEN’S HEALTHCARE is a full time private clinic in Whangarei run by women for women’s health problems such as troublesome bleeding, bladder leakage, menopause concerns, prolapse, abnormal smears, pelvic pain, vulval pain, vulval rashes and itching, and fertility issues. Many of the common problems can be treated with simple minor procedures done either at the clinic or at Kensington Hospital. We would be happy to see you for routine well woman checks as well.

The emphasis at the clinic is on making sure women have as much time as necessary to discuss their problems and as much information as possible about their own health on which to base their decisions as to the type of treatment that is best for them. This will include in-depth discussion of non-surgical options but, if major surgery is required or desired, this will be done using modern techniques that are designed to improve safety, reduce postoperative pain and hasten recovery.

Dr Rachel Moss, the specialist gynaecologist, can see you for a consultation to discuss your health issues and perform a routine gynaecological examination. She may recommend additional investigations and procedures to aid in making a diagnosis before a decision is made as regards the best treatment, but options for treatment will be discussed at the initial consultation. A large number of investigations and minor procedures can be done in the clinic at your first visit if you wish, some of which involve additional costs which are listed in the price schedule below. You can, however, request that these are done at a subsequent consultation if you wish or if you need to arrange insurance pre-approval. Treatments or surgery that require an operating theatre are done in the new Kensington Hospital. There are an increasing number of minor or minimally invasive treatments for a lot of the common problems that used to only be treated with major surgery. Usually any surgery required can be arranged within a few weeks.

What is Gynaecology?
Gynaecology is the area of medicine that deals with health issues and conditions that are specific to women. This generally includes the female reproductive organs and genitalia. The reproductive organs consist of the ovaries that release an egg every month, the fallopian tubes that lead from the ovaries, the uterus (womb), which is where a baby will grow if the egg is fertilised during sexual intercourse, the cervix (opening of the uterus) and the vagina.



Reception hours: 9am to 4pm Monday to Thursday; 9am to 1pm Friday.
Consulting hours: 9.30am to 3.30pm Tuesday to Thursday.

Referral Expectations

A GP referral can be helpful and is preferred but is not essential. If you do not have a GP referral it will improve your consultation if you can bring with you as many investigation and test results and copies of doctors letters that you have. If you do not have them, please inform the clinic nurse before your appointment when and where you had the tests/investigations; she may be able to track the results down before your appointment. This would avoid having to repeat the tests and enable us to discuss these results at your appointment.

When you arrive at the clinic you will be asked to fill in a health questionnaire which will enable us to plan the sort of procedures we might need to do during the examination part of the consultation to investigate your problems further. The questionnaire and our discussion may highlight other problems that I may feel need to be addressed in addition to your presenting complaint however, if this involves other procedures, this may also incur further charges – please see below under “Charges”. My nurse will talk to you first to go over the questionnaire so that we can check details and clarify the problem so that we can make sure we have ready any equipment we might need as this varies with different problems.

We will also ask you if you wish your GP to be informed about the consultation and results if you have not been referred by them. If you have been referred by your GP then we would usually inform them by letter sent electronically. You would receive copies of any correspondence to your GP.

If you have been referred by your GP, please still ring up and make the appointment rather than waiting for us to contact you as sometimes the referral letters are delayed in getting to us but we can always chase them up if they have not arrived by the time you are seen. This will speed up the process for you.


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